Refund policy
Due to the digital nature of our products, all sales are final. Once a digital product has been purchased and delivered, we cannot offer refunds, returns, or exchanges.
Digital Products
All products sold through our store are digital downloads and/or digital access products. No physical items will be shipped.
Upon successful payment, customers receive immediate access to the purchased digital files.
Refund Eligibility
Refunds will only be considered in the following situations:
- You were charged multiple times for the same order.
- The product was not delivered due to a technical issue on our side.
- The purchased file is corrupted or inaccessible, and we are unable to provide a working replacement.
Refund requests based on personal preference, change of mind, accidental purchases, failure to read the product description, or lack of compatibility with third-party software are not eligible for refunds.
Need Assistance?
If you experience any issues accessing your files, please contact us before requesting a refund. We are happy to help resolve technical problems.
For support, please contact:
Email: info@wedlysimple